Effective date: September 24, 2026
LinenWonder is an online linen fashion and lifestyle store. This Privacy Policy explains what information we collect, why we collect it and how we use it when you browse apparel, accessories, home textiles or lifestyle goods, place an order, contact us or request a return.
Information we collect
We may collect your name, email address, phone number, shipping and billing address, order and payment information, customer-service messages, marketing preferences, device information, browser information, IP address, cookie identifiers and website-use information.
We do not need body measurements or material preferences to process a standard order. If you voluntarily share fit, sizing or product-use information when asking for help, we use it to respond to that request and support your shopping experience.
How we use information
- Process, confirm and deliver orders.
- Send order and delivery updates.
- Handle returns, refunds and support.
- Answer product, sizing, material and care questions.
- Improve website performance and shopping experience.
- Prevent fraud and protect website security.
- Send marketing where permitted and where you have chosen to receive it.
- Meet legal, accounting and regulatory requirements.
Payment information
Payments may be processed securely by third-party payment providers. We do not store complete credit or debit card details on our own servers.
When we share information
We do not sell or rent your personal information. We may share limited information with trusted providers that help operate LinenWonder, including payment providers, hosting and ecommerce services, fulfilment and delivery partners, returns providers, analytics services, advertising platforms, email providers, customer-support tools and authorities where legally required.
Cookies
We use cookies and similar technologies to keep the website working, remember preferences, understand website use and, where permitted, measure advertising. See our Cookie Policy.
Retention and security
We keep information only as long as reasonably necessary to provide services, manage orders, handle returns, resolve disputes, prevent fraud, meet legal obligations and protect our business. We take reasonable measures to protect information, but no online service can guarantee complete security.
Your choices and rights
You can unsubscribe from marketing emails using the unsubscribe link or by contacting us. Depending on your location and applicable law, you may have rights to access, correct, update, delete, restrict or object to certain processing, or request portability.
International processing
Some service providers may process information outside your country. We use appropriate safeguards where required by applicable law.
Changes and contact
Privacy questions and rights requests can be sent to contact@linenwonder.com.